FAQs
Accent Jewelers accepts all major credit and debit cards, along with PayPal and Apple Pay.
We also offer a layaway program for a small fee. Find out more information here or email us at info@accentjewelers.com.
At Accent Jewelers, we are committed to providing you with a seamless and efficient shopping experience. We currently ship to virtually any address within the United States, but certain restrictions may apply.
- Shipping is free for orders $500+.
- For all shipping, we utilize UPS as our primary carrier. Orders placed Monday-Friday are typically processed within 1-2 business days. Once processed, you will receive a confirmation email with shipping and tracking information. Shipping transit times are additional and will vary based on the destination.
- Orders are double boxed in inconspicuous packaging, require a signature, and are adequately insured.
- To track an order, please login to your account at shop.accentjewelers.com or check your shipping confirmation email.
- You are required to provide us with a complete and accurate delivery address, including the name of the recipient. We are not liable for the delivery of your goods to the wrong address or wrong person as a result of you providing us with accurate or incomplete information.
- Please let us know if you are not happy with your piece! We gladly accept items for return or exchange for any item purchased from us within 7 days of delivery, providing it is in like condition as the purchase date. Any jewelry that has been altered is not eligible for return or exchange. This includes rings that have been sized. The original receipt must accompany all in-store returns. Purchases by credit card will be returned on the same card. Purchases by cash will be refunded by check only. Refunds will only be issued to the original purchaser. All boxes and instructions must be included with watch returns or exchanges. Refunds are not allowed on special order items, custom-made items or sale items. You will have five (5) days from the receipt date of your fully-insured return label to return the item for any reason. Return labels are sent to the email used during checkout. If we are not contacted within 30 days of the delivery, no refund will be issued.
- You must contact our team immediately once you receive your package to notify us of any problems regarding the piece.
- Order cancellations are not able to be made once an order has been placed. We cannot issue refunds because part of the listing/description was overlooked. Please take the time to view all photos and read the full item description before purchasing. If you have any questions regarding a piece or would like any additional photos, please contact us at info@thejewelboxataccent.com. We would love the opportunity to answer any questions and assist you with finding the perfect piece!
We’re committed to ensuring your jewelry fits perfectly and retains its original beauty. When possible, we offer complimentary ring sizing for rings $500 or more. If your ring is below $500, we offer resizing for a fee of $50. Once a ring is resized, it is no longer available for returns.
If you want to confirm if a ring can be resized to your needs, reach out at info@accentjewelers.com and we'll be happy to help!
Beautiful Jewelry. Real Expertise. A Team You Can Trust.
One of the best things about estate and vintage jewelry is that every piece has a story. At Accent Jewelers, we believe you should feel just as confident about what's behind your jewelry as you do about how it looks.
With decades of experience in the jewelry industry, our team carefully examines the pieces we purchase and sell, evaluating everything from precious metals and gemstones to craftsmanship and overall condition. It's all part of making sure you're getting quality jewelry at a great value.
Precious Metal Testing
We don't just take a stamp at face value. Our team examines and tests precious metals to verify their purity and identify potential inconsistencies.
- Metal Testing: We use industry-standard testing methods to evaluate gold, silver, and platinum.
- Hallmark Inspection: We examine stamps, maker's marks, and other identifying details to help verify metal content and origin.
Diamond & Gemstone Evaluation
Our experienced team evaluates diamonds and gemstones using professional equipment and industry knowledge to better understand their quality and characteristics.
- Diamond Evaluation: We examine characteristics such as cut, color, clarity, and carat weight, along with any available certifications.
- Gemstone Identification: We assess gemstones using appropriate gemological tools and testing methods.
- Condition & Quality: We inspect stones for visible damage, wear, and other characteristics that may affect their value.
Craftsmanship & Condition
There's a lot more to a piece of jewelry than the materials it's made from. We take a closer look at the details that make estate and vintage jewelry special.
- Design & Construction: We examine craftsmanship, settings, and design details to help identify a piece's style and potential age.
- Signs of Wear: We assess the overall condition, including previous repairs, alterations, and everyday wear.
- Designer Details: For designer jewelry, we review hallmarks, signatures, construction, and other identifying characteristics to help assess authenticity.
Experience You Can Count On
Since 1989, Accent Jewelers has built its reputation on jewelry expertise, fair pricing, and relationships rooted in trust. Our team handles everything from buying gold and diamonds to evaluating estate jewelry and helping customers find their next favorite piece.
We take pride in knowing our jewelry, standing behind what we sell, and making sure you feel good about your purchase.
Because great jewelry should come with peace of mind.